Privacy Policy 

 

Effective Date: September 28, 2026

1. Introduction

Trained2gony Security Guard Training School (“Trained2gony,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, store, protect, and disclose your information when you visit our website, use our services, register for training courses, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to all users of our website and services, including students, customers, prospective students, job applicants, website visitors, and other individuals who communicate or interact with Trained2gony.

By accessing our website or using our services, you acknowledge that you have read and understand this Privacy Policy and agree to the practices described below.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you register for classes, contact us, submit an inquiry, make a payment, apply for employment, or otherwise use our services.

This information may include:

Contact and Identification Information

• Full name
• Email address
• Telephone or mobile number
• Mailing address
• Date of birth
• Government-issued identification information, when required for training or licensing purposes

Education and Employment Information

• Employment history
• Resume or CV information
• Educational background
• Training certificates
• Professional licenses and credentials
• Security guard license information
• Other information necessary to determine eligibility for training programs

Training and Service Information

• Course registrations
• Class selections and schedules
• Appointment information
• Training requests
• Special accommodations or preferences
• Communication preferences
• Feedback, reviews, and survey responses

Payment and Billing Information

• Payment information
• Billing address
• Transaction history
• Invoices and payment records

Payment information may be processed through third-party payment providers. Trained2gony does not necessarily store complete payment card information on its own systems.

Communication Information

• Messages submitted through contact forms
• Email correspondence
• Telephone communications
• Customer service requests
• Chat or support communications
• Marketing and communication preferences

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Technical Information

• IP address
• General location information
• Browser type and version
• Operating system
• Device type and identifiers
• Language and browser settings
• Screen resolution
• Referring and exit pages
• Search terms used to access our website

Website Usage Information

• Pages viewed
• Time spent on pages
• Links clicked
• Website interactions
• Session duration
• Frequency of visits
• Downloads
• Error reports
• Website performance information

2.3 Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, improve our services, and support marketing activities.

These technologies may include:

• Session and persistent cookies
• Analytics technologies
• Web beacons and pixels
• Local storage
• Advertising and marketing technologies

2.4 Information Received From Third Parties

Depending on the services you request, we may receive information from third parties, including:

• Government agencies
• Licensing and certification organizations
• Background-check or verification providers
• Workforce development organizations
• Business partners and referral sources
• Payment processors
• Public records
• Employment or educational references

We only collect information from third parties when permitted by applicable law and when reasonably necessary for our business or the services we provide.

3. How We Use Your Information

We may use personal information for the following purposes:

3.1 Providing Our Services

We may use your information to:

• Register you for training courses
• Process course enrollment
• Schedule classes and appointments
• Provide information about our programs
• Process payments
• Send class confirmations and reminders
• Provide requested documents or information
• Communicate with students and customers
• Provide customer support

3.2 Employment and Administrative Purposes

If you apply for employment with Trained2gony, we may use your information to:

• Process applications
• Contact applicants
• Conduct interviews
• Verify employment or educational information
• Maintain employee records
• Meet employment and legal requirements

3.3 Business Operations

We may use information to:

• Process payments and maintain billing records
• Prevent fraud and unauthorized transactions
• Maintain accounting and tax records
• Improve our website and services
• Monitor website performance
• Respond to customer inquiries
• Maintain business records

3.4 Legal and Regulatory Compliance

We may use and disclose information when necessary to:

• Comply with applicable laws and regulations
• Respond to subpoenas, court orders, or government requests
• Meet licensing or certification requirements
• Protect our legal rights
• Investigate suspected fraud or unlawful activity

3.5 Safety and Security

We may process information to:

• Protect our students, employees, customers, and business
• Detect and prevent fraud or abuse
• Protect our systems and website
• Investigate security incidents
• Enforce our policies and agreements

3.6 Marketing and Communications

Where permitted by law, we may use your information to:

• Send information about classes and services
• Notify you about promotions or special offers
• Send newsletters or other communications
• Conduct surveys
• Understand customer interests
• Improve our marketing and services

You may opt out of certain marketing communications at any time.

4. Legal Bases for Processing

For individuals located in jurisdictions where privacy laws such as the GDPR apply, we may process personal information based on one or more of the following legal bases:

• Consent: When you have provided consent for a specific purpose.
• Contractual Necessity: When processing is necessary to provide services you have requested.
• Legal Obligation: When processing is required by applicable law.
• Legitimate Interests: When processing is necessary for legitimate business purposes and does not override your applicable privacy rights.
• Vital Interests: When processing is necessary to protect someone’s life or prevent serious harm.
• Public Interest: When processing is necessary to perform a task in the public interest or under applicable legal authority.

5. How We Share Information

Trained2gony does not sell, rent, or trade your personal information for third-party marketing purposes.

We may share personal information in limited circumstances, including the following:

5.1 Service Providers

We may share information with trusted companies and service providers that help us operate our business, such as:

• Website hosting providers
• Payment processors
• Scheduling and registration platforms
• Email and communication providers
• Technical support providers
• Analytics providers

These providers are expected to use personal information only for the purposes for which it is provided and to maintain appropriate security measures.

5.2 Legal and Regulatory Requirements

We may disclose information when reasonably necessary to:

• Comply with laws or regulations
• Respond to legal processes or government requests
• Protect the rights, property, or safety of Trained2gony or others
• Investigate suspected fraud, abuse, or unlawful activity
• Enforce our policies or agreements

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We may retain information for purposes such as:

• Maintaining student and customer records
• Accounting and tax requirements
• Licensing and regulatory compliance
• Employment requirements
• Resolving disputes
• Enforcing agreements
• Maintaining business and security records

When information is no longer required, we may securely delete, destroy, or anonymize it in accordance with applicable law and our internal procedures.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

Security measures may include:

• Encryption where appropriate
• Secure website connections
• Password and access controls
• Multi-factor authentication where available
• Security updates and software patches
• Network security measures
• Employee privacy and security training
• Limiting access to personal information based on job responsibilities
• Secure disposal of information

Although we take reasonable steps to protect your information, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

7.1 Security Incidents

If we become aware of a security incident involving personal information, we will investigate the incident, take reasonable steps to contain and address it, and provide notifications when required by applicable law.

8. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include:

• Right to Access: Request information about the personal information we maintain about you.
• Right to Correct: Request correction of inaccurate or incomplete information.
• Right to Delete: Request deletion of personal information, subject to legal exceptions.
• Right to Restrict Processing: Request that certain processing activities be limited.
• Right to Data Portability: Request certain personal information in a portable format.
• Right to Object: Object to certain types of processing, including certain marketing activities.
• Right to Withdraw Consent: Withdraw consent where processing is based on consent.
• Right to File a Complaint: Submit a complaint to an applicable privacy or supervisory authority.

These rights may be subject to legal limitations and exceptions.

8.1 Communication Preferences

You may manage certain communications from us by:

Email: Use the unsubscribe option included in applicable marketing emails or contact us directly.

Text Messages: Follow the opt-out instructions provided in the applicable message.

Telephone Calls: Contact us to request that your number be added to our do-not-call list, where applicable.

Postal Mail: Contact us to request that we discontinue promotional mailings.

8.2 Cookie Preferences

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Cookies and Tracking Technologies

We may use different types of cookies and similar technologies.

9.1 Types of Cookies

Essential Cookies: Necessary for basic website functionality and security.

Performance and Analytics Cookies: Help us understand how visitors use our website and improve its performance.

Functionality Cookies: Remember preferences and settings.

Marketing Cookies: May be used to support advertising, marketing, or measurement activities where permitted by law.

9.2 Third-Party Technologies

Our website may use technologies provided by third parties, including analytics, advertising, social media, customer-support, and payment providers.

Third-party providers may collect information according to their own privacy policies.

10. Children’s Privacy

Our services are generally intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18 without appropriate authorization or as otherwise permitted by law.

If we learn that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete the information as required by applicable law.

Parents or legal guardians who have questions regarding a child’s information may contact us using the information provided below.

11. State-Specific Privacy Rights

Privacy rights may vary depending on the state in which you reside.

11.1 California Residents

California residents may have additional rights under applicable California privacy laws, including rights relating to:

• Accessing personal information
• Correcting inaccurate information
• Requesting deletion
• Opting out of certain activities
• Receiving information about how personal information is collected and used
• Receiving equal treatment for exercising applicable privacy rights

Trained2gony does not sell personal information for third-party marketing purposes.

11.2 Residents of Other States

Residents of states with applicable comprehensive privacy laws may have additional rights. If you have questions about privacy rights available to you based on your location, please contact us.

12. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

Trained2gony is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12.1 Social Media

If you interact with social media features connected to our website, the applicable social media platform may collect information about you according to its own privacy policy.

12.2 Third-Party Services

We may use third-party services for functions such as payment processing, website analytics, scheduling, communications, and customer support.

These companies may have their own privacy policies governing their collection and use of information.

12.3 Reviews and Testimonials

We may display customer reviews, testimonials, or other feedback on our website.

Where appropriate, testimonials may be displayed with permission or may originate from information that has been made publicly available.

If you have submitted a testimonial to us and would like it removed, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices
• Our services
• Applicable laws and regulations
• Privacy and security practices
• Customer feedback

When we make material changes, we may provide notice through our website, email, or other appropriate communication methods.

The updated Privacy Policy will include a revised effective date.

Your continued use of our website or services after an updated Privacy Policy becomes effective may constitute acknowledgment of the updated policy to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

Trained2gony Security Guard Training School
Email: info@t2gny.com
Phone: (917) 740-0887
Mail: 1405 Amsterdam Ave.
New York, NY 10027

When submitting a privacy request, please provide enough information for us to identify your request and respond appropriately. We may need to verify your identity before completing certain requests.

We will respond to privacy requests within the time period required by applicable law.

15. Governing Law

This Privacy Policy is intended to be interpreted in accordance with applicable laws and regulations.

To the extent permitted by law, New York law will govern this Privacy Policy without regard to conflict-of-law principles. Any disputes will be handled in accordance with applicable law and the jurisdiction of the appropriate courts.